Shipping time
After purchase, please wait patiently for the final ticket to be completed. We will arrange paper ticket mailing or electronic ticket issuing and uploading as soon as possible;
Buy tickets without worry
Ticket official to ensure that the sold ticket is true and valid, please rest assured to buy! The information on the details page is for reference only, and the specific information released by the organizer and the on-site situation shall prevail.
Repeat Purchase Instructions
For real-name performances, please do not use the same "real-name audience information" to place orders repeatedly on multiple ticketing platforms. All losses such as refund handling fee/non-refundable ticket/inability to enter the ticket shall be borne by the ticket purchaser.
退票/轉票說明
Except in cases of force majeure resulting in the cancellation of the performance or event, tickets are non-refundable and non-exchangeable! Non‑real‑name‑registration tickets can be resold on the platform (tickets for real‑name‑registration performances and events cannot be transferred).
Compliance coordination
The platform will try its best to urge the seller to fulfill the transaction agreement. If there is a problem in the process of paying the ticket, the platform will coordinate the ticket with the same or higher ticket instead. If there is no coordination, the platform will refund the full amount and pay the corresponding compensation according to the rules of the user service agreement;
Description of abnormal tickets
For abnormal purchase behavior (the purchase price is several times lower than the normal market price, the same information/account number of short-term large-scale purchase, etc.), the platform has the right to remove the shelf or cancel the corresponding order.
Friendly Reminder
Please plan your itinerary in advance before buying, and make sure to arrive at the scene at least one hour in advance on the same day, so as not to affect your normal performance. Thank you for your understanding and cooperation.
Invoice Instructions
If you need to issue an invoice, please contact online customer service and provide invoicing information within one month after the performance. The invoice for the ticket shall be issued by the merchant, and the invoice for the platform service fee shall be issued by the ticketed platform.
